1. Background:
Free flow of information is one of the prerequisites for people's empowerment. By ensuring the flow of information, especially among the backward people, it is possible to bring about a positive change in the meaning of their lives. Involvement of local government institutions is essential to ensure people's empowerment by providing information services to the wider population at the grassroots level. To this end, the local government department has taken initiative to set up 'Union Information Service Center (UISC)' at the union level in phases. UISC is a state-of-the-art information center (telecentre) - aimed at ensuring information services at the doorsteps of grassroots people. Significant benefits at UISC include - Internet connection for communication at home and abroad in a very short time and at low cost; Convenience to exchange knowledge by browsing hundreds of thousands of websites around the world by connecting to the Information Super Highway; Information and services on agriculture, health, education, law and human rights, employment, markets, various government forms, etc. in offline database in vivo, audio, animation and text format; There will also be low-cost computer-enhanced training systems and various computer-related commercial services, such as low-cost composing, printing, photocopying, photocopying, scanning, etc.
2. Relevance
Building a 'digital' Bangladesh is one of the main electoral commitments of the present government. In order to implement this commitment, it is imperative to ensure free flow of information at the grassroots level, which can be done through the establishment of UISC. Moreover, UISC activities are able to play a significant role in achieving the goals of the government's Right to Information Act 2006. Meanwhile, the government is committed to delivering information technology services to the people as one of the signatories of the World Summit on Information Society (WSIS) Plan of Action-2003. Emphasis has also been placed on ensuring free flow of information in achieving the goals of the government's poverty alleviation program. Therefore, by 2020, every Union Parishad in the country will be able to play a pivotal role in developing knowledge as a focal point for knowledge development and all kinds of development activities in the area.
3. Institutional Involvement:
Although UISC is a union based information service center, it has the involvement of various local and national level organizations for its smooth implementation. Institutional involvement is mentioned below-
3.1 Role of Union Parishad:
Union Parishad is the main entrepreneur of UISC. The Union Council will ensure overall oversight, management and accountability of UISC activities. However, the specific responsibilities of the Union Parishad are-
- Provide suitable room allocation for setting up the center;
- Procurement and supply of necessary materials outside the entrepreneurial part;
- Purchase and supply of furniture required for setting up the center;
- Provide electricity connection, water connection and other necessary institutional facilities;
- Ensure necessary security;
- Provide full cooperation in the implementation of the activities of the UISC Steering Committee;
- To play a role in providing financial and infrastructural support from the local and national level for the development of UISC;
- Monitoring and evaluating the work of UISC;
- Preparation of fortnightly report.
3.2 Role of Upazila Administration (Focal Point):
1. Finalize Union Council elections for UISC;
2. Necessary to build UISC as a financially self-sufficient institution
3. Assist in providing / obtaining administrative, technical and financial assistance;
4. To play the role of coordinator in facilitating the involvement of UISC with other local government and non-government organizations;
5. Arrangements for purchase of computers, printers, laptops and multimedia projectors in all unions;
6. To create clear ideas in the minds of the people about e-services and e-governance;
7. To monitor and evaluate the work of UISC;
8. Hold a progress review meeting at least once a month.
9. Visit all these centers on fortnightly basis.
10. To send the monthly report in the prescribed form to the District Focal Point.
3.3 Role of District Administration (Focal Point):
1. To monitor the activities of Union and Upazila Focal Points in the implementation of UISC program.
2. To provide overall support to Upazila Focal Point in Union Parishad elections for UISC;
3. Necessary to build UISC as a financially self-sufficient institution
4. Assist in providing / obtaining administrative, technical and financial assistance;
5. To play the role of District Coordinator in facilitating the involvement of UISC with other local government and non-government organizations;
6. To create clear ideas in the minds of the people about e-services and e-governance;
7. Implement field level training;
8. To monitor and evaluate the work of UISC;
9. Hold a progress review meeting at least once per month.
10. Visit the ASL Center on a priority basis during field visits.
11. To send the monthly report in the prescribed form to the Central Focal Point and the Office of the Prime Minister.
3.4 Role of Local Government Department / NILG:
- Taking policy and legal decisions to establish UISC at the union level;
- Issuance of circulars at field level for setting up of UISC;
- Implement motivational programs at the national level;
- Financial and technical support for UISC is guaranteed
Planning and Implementation: Cabinet Division, A2I, BCC, DoICT and BASIS